In today’s dynamic landscape of finance and technology, the reliance on credit card users has shifted. Previously, credit cards dominated plastic money transactions. However, they are now gradually being replaced by alternative payment methods.
Demographic changes play a huge role in determining preferred payment methods. In a developed country like Canada, 82% of people hold credit cards, while in a developing country like India, the ratio is less than 5%. In developing countries, people often prefer other alternative payment methods over credit cards.
Since credit cards are not accessible to everyone in these countries, many people rely on alternative payment methods. In this blog, we will explore the importance of targeting non-credit card customers and the strategies you can implement to reach them.
Understanding Non-Credit Card Users
To effectively target non-credit card users, it is essential to understand who they are and what alternative payment methods they prefer.
Surprisingly, individuals with lower incomes avoid taking on debt and always prefer to rely more on debit cards, prepaid, and cash. The fear of getting trapped in credit card cycles becomes a reason for their avoidance of going for it.
The penetration of credit cards is much lower in many emerging markets, leading more people to adopt different payment methods.
Young people are switching more towards payment methods like BNPL (Buy Now Pay Later) and digital wallet services because of more mobile-friendly services.
Why These Users Do Not Have Credit Card
There are multiple reasons why these users avoid credit cards. The most common reasons include:
Many consumers fear that debt taken on a credit card is hard to overcome, so they spend only the money they have in their bank checking account.
It is tough to obtain a credit card if you are from a developing country. For example, in Afghanistan, 0% of people use credit cards because there are not enough banks offering them.
Alternate payment options
Debit cards are a popular choice for those who don’t wish to use credit cards. These cards allow users to spend only the amount they have in their bank account.
Digital wallets are increasingly in demand. Services like Apple Pay and PayPal allow users to transfer money from their bank accounts to others securely.
QR code-based payment is the most popular online payment merchant services, especially in developing countries, due to its ease, security, and mobile-first approach.
Another popular payment option among Gen Z is BNPL (Buy Now, Pay Later). Nowadays, everything is available through BNPL, from the latest sneakers and mobile phones to cars and even coffee. BNPL companies like Klarna and Affirm are creating a new market.
Despite the rise of digital payments, reliance on fiat currency remains strong. Cash is still one of the most convenient and traditional methods of conducting transactions.
How To Target Non-Credit Card Users
Targeting non-credit card users requires a strategic approach. Here is how merchants can achieve this:
Use social media platforms like Facebook, Instagram, TikTok, and X to run targeted advertisements that encourage transactions using alternative mediums. Geographical data can help run the ads effectively to maximize their impact.
Create blog posts, videos, and other content to educate your users about the benefits of alternative payment options and the security and functionality of digital wallets.
Make sure your website's checkout process is user-friendly. Minimize the number of steps required to complete a transaction. Provide clear instructions to help users choose the right payment method. If you operate from a different region, ensure that your platform has all the Forex payment processor documentation ready.
Encourage users to use alternative payment methods by offering special discounts. Provide incentives to those who choose different payment methods.
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